25.02.2020 | Dusseldorf, Germany

Last week I was immersed in the future of retail at Euroshop 2020. Store design, store concepts, customer journeys, the use of digital screens and monitors, AI, AR, customer behaviours and experiences and much more.

My big take away; there’s enough space for every retailer, brand and agency to create something new and different at retail. Because, we’re in it, we’re in the middle of creating the what’s new.

I listened to several presentations about the future of retail from retail experts, all with their own philosophy and formula. Some quote analytics ...

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